Allmänna villkor

Garanti

Tovenco lämnar 2 års garanti från leveransdagen från oss.

Garantins omfattning

Tillverknings- och materialfel som kan konstateras vid normal användning i privat bruk. Garantin omfattar ej felaktig skötsel, fel orsakat av yttre påverkan (t ex åskväder), anslutning eller montering samt fel i den elektriska installationen. Lampor är förbrukningsvara och ingår ej i garantin.

Service

Vid behov av service fylls formuläret Felanmälan av Produkt i som finns på vår hemsida. Service som inte omfattas av garantin debiteras till självkostnadspris.

Konsumentköplagen

Tovencos garanti och service är underordnad konsumentköplagen.

Fraktskador

Vid misstanke eller upptäckt av transportskada ska anmälan göras till transportfirman inom 7 dagar från mottagandet av godset. Senare anmälan godkännes ej och kan således ej returneras.

Returer

Alla returer skall godkännas av Tovenco.

Produkter som varit monterade kan ej returneras. Specialkåpor eller produkter med specialmått eller specialkulör kan ej returneras. Då varje kåpa är unik kan vissa avvikelser förekomma (t ex färgnyans och struktur) på plåten och är således ingen orsak till retur. Retur- och RMA-blanketten skall vara korrekt ifylld och även skickas med emballaget som returneras. Retur skall ske i originalemballaget.

Returavgift avgår med 20% på inköpspriset. Retur äldre än 60 dagar beaktas ej. Vid transportskadad produkt skall anmälan till transportbolaget ha skett inom 7 dagar. Vid senare anmälan godkännes ej returen.

Returfrakt ordnas av Tovenco men betalas av kund.

Ångerrätt

Vid köp av varor på Tovencos Webbhandel gäller alltid 14 dagars ångerrätt i enlighet med gällande konsumentskyddslagstiftning.  Detta innebär att Kunden har rätt att ångra köpet genom att meddela detta inom 14 dagar till order@tovenco.se från det att Kunden eller Kundens ombud tagit emot den beställda varan (ångerfristen). Ångerrätten gäller inte för varor som har tillverkats enligt Kundens anvisningar eller som på annat sätt har fått en tydlig personlig prägel. Ångerrätt tillämpas endast de varor som kan återlämnas i omonterad obrukat och oskadat skick. Kunden står för returfrakten vid ångrat köp. Ångrad vara skall returneras i originalemballaget. Vid returnering bär Kunden hela ansvaret att varan kommer fram till Tovenco i perfekt skick.

Förbehåll

Med reservation för eventuella ändringar vad gäller tryckfel, prisjusteringar samt tekniska ändringar.

Leveransdatum

Med leveransdatum avses en förväntad leveranstid från Tovenco.

Som konsument som handlar hos tovenco.se/shop omfattas du av Konsumentköplagen, Konsumenttjänstlagen, Distansavtalslagen och Pul.

Övriga allmänna villkor

These Terms and Conditions of Service (the “Terms of Service”) apply to Tovenco AB (”the Site”). Use of the Site, registering as a member on the Site (”Member”), or executing a transaction on the Site all constitute unconditional acceptance of these terms and conditions.

Tovenco AB, in our sole discretion, reserves the right to change or modify these Terms of Service, at any time. Your continued use of the Site following the posting of changes will constitute agreement to the changes.

Member accounts, password and security

Certain portions of the Site are available only to Members. If you become a Member, you will receive a password and account designation upon completing our registration process. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. We will not be liable for any loss or damage to you or anyone else arising from your failure to comply with this rule.

As a Member, you agree to provide true, accurate, current, and complete information about yourself as prompted by the Site’s registration form. Membership is void where prohibited by law. Tovenco AB reserves the right to revoke or prohibit your membership for any reason at any time. The site is for use by individuals 18 or older. By registering for and using the site you agree you are of legal age.

Use of the site

You may use the Site only in accordance with and subject to these Terms of Service and the Site’s Privacy Policy (the ”Privacy Policy”) (available at http://tovenco.se/integritetspolicy/). You may not use the Site for any purpose that is unlawful or prohibited by these Terms of Service, or to solicit the performance of any illegal activity or other activity which infringes the rights of Tovenco AB or others. Notwithstanding any other rights or restrictions in these Terms of Service, you may not use this Site to: (a) transmit via or through the Site any information, data, text, images, files, links, or software except in connection with your authorized use of this Site or otherwise in response to specific requests for information by us; (b) introduce to the Site or any other computer or web site viruses, worms, Trojan horses and/or harmful code; (c) obtain unauthorized access to any computer system; (d) impersonate any other person, including but not limited to, a registered user of this Site or an employee Tovenco AB; (e) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity; (f) misrepresent the identity of a user or use a false e-mail address; (g) tamper with or obtain access to this Site or any component of this Site; (h) conduct fraudulent activities; or (i) collect or harvest information regarding other users of the Site for any reason whatsoever, including, without limitation, for sending such users unsolicited commercial e-mail.

Additional terms and conditions

Additional terms and conditions may apply to specific portions of or products on the Site or your membership, which terms are made part of these Terms of Service by reference. You agree to abide by such other terms and conditions. If there is a conflict between these Terms of Service and the terms posted or emailed for, or applicable to, a specific portion of or products on the Site or your membership, the latter terms shall control with respect to your use of that portion of the Site, the products or your membership.

Posting rules

You agree to abide by the following rules when posting material on the Site. You are solely responsible for any statements that are posted using your account; You will not post or upload any material or links to material (including, but not limited to text, content, photos, video, animation, graphics, audio, or software) that is libelous, harassing, or disruptive, that violates any applicable law, or that would constitute grounds for civil or criminal liability; You will not post advertisements, chain letters, charity requests, petitions for signatures, or any solicitation of other users that is inappropriate; You will not violate, misappropriate, or infringe on, the rights of third parties, including, copyright, trademark, trade dress or other proprietary or intellectual property rights; you acknowledge that any materials you upload are, and will be treated as, non-confidential and non-proprietary; and you represent that you have the right to post all materials that you post on the Site and the right to permit downloading of all such materials by other users for personal use; and We reserve the right, but are not obligated, to remove or modify any material posted to the Site in violation of these Terms of Service or at our discretion.

UNDER NO CIRCUMSTANCE SHALL ANY DISCLOSURE OF ANY MEMBER CONTENT TO Tovenco AB BE SUBJECT TO ANY OBLIGATION OF CONFIDENTIALITY OR EXPECTATION OF COMPENSATION OR ATTRIBUTION. YOU REPRESENT AND WARRANT TO Tovenco AB THAT Tovenco AB IS FREE TO USE THE MEMBER CONTENT, AND IMPLEMENT ANY SUGGESTIONS CONTAINED THEREIN, IF IT SO DESIRES, AS PROVIDED OR AS MODIFIED Tovenco AB, WITHOUT OBTAINING PERMISSION OR LICENSE FROM ANY THIRD PARTY AND WITHOUT ANY COMPENSATION TO YOU.

If you encounter materials on the Site that you believe do not abide by these rules, please contact us directly by clicking on this electronic e-mail link: info@tovenco.se.

Contribution

By submitting ideas, suggestions, documents, and/or proposals (”Contributions”) to us through our suggestion or feedback web pages, by email or otherwise, you acknowledge and agree that: (a) your Contributions do not contain confidential or proprietary information; (b) Tovenco AB is not under any obligation of confidentiality, express or implied, with respect to the Contributions; (c) Tovenco AB shall be entitled to use or disclose (or not to use or disclose) such Contributions for any purpose, in any way, in any media worldwide; (d) Tovenco AB may have something similar to the Contributions already under consideration or in development; (e) your Contributions automatically become the property of Tovenco AB without any obligation of Tovenco AB to you; and (f) you are not entitled to any compensation or reimbursement of any kind from Tovenco AB in connection with the Contributions under any circumstances.

Return credit

Items that have been returned will be refunded in the form of: (A) a credit card refund OR (B) a new product of the same model.

Proprietary rights

All materials on the Site that are created or provided by Tovenco AB, including, but limited to, text, graphics, logos, icons, and images, are the property of Tovenco AB or other content providers, and are protected by Swedish and foreign intellectual property laws. The compilation of all the content on this Site is the exclusive property of Tovenco AB and is also protected by Swedish and foreign intellectual property laws. You may download, view, copy, and print the materials on this Site for personal or internal business use only, provided that you do not remove or alter any trademark, service mark, or logo, or any copyright or other intellectual property notices. Except as provided above, you may not download, view, copy, print, reproduce, distribute, republish, display, post, transmit, or modify any material, or portion thereof, located on the Site, or resell access to the Site, in any form or by any means without our prior written consent.

We reserve the right to revoke any of the rights granted in these Terms of Service at any time, and those rights automatically terminate if you violate any of these Terms of Service. Unauthorized use of any material on the Site may violate copyright law, trademark law, and other laws of Sweden and other jurisdictions. All rights not expressly granted in these Terms of Service are reserved.

Use of the content and materials for any purpose not expressly permitted in these Terms of Service is prohibited. Tovenco AB relies upon a network of independent vendors who supply some of the goods and services advertised on the Site and, in some cases, drop ship them directly to you. We are not liable for any infringement of copyrights, trademarks, trade dress or other proprietary or intellectual property rights arising out of content posted on or transmitted through the Site, or items advertised on the Site, by our vendors.

Links to third party websites

The Site may contain links to other third party websites. Tovenco AB has no control over, and accepts no liability, obligation, or responsibility for, the contents or performance of other websites. Any such links do not necessarily constitute an approval or endorsement of, or any representation regarding, the linked website, its content, its owner, its performance, or its owner’s products or services.

Accuracy of content; limitations on quantity

Excluding Member Content, the information on this Site is believed to be complete and reliable; however, the information may contain typographical errors, pricing errors, and other errors or inaccuracies. We will use reasonable efforts to correct errors as soon as practicable. We reserve the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies, or omission; and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligation to issue any notice of such changes (including after an order has been submitted, acknowledged, shipped, or received, except as prohibited by law). We also reserve the right to limit quantities (including after an order has been submitted and/or acknowledged) and to revise, suspend, or terminate an event, promotion, or activity at any time without notice (including after an order has been submitted and/or acknowledged). The inclusion of any products or services on this Site at a particular time does not guarantee that the products or services will be available. If a product offered by us is not as described, your sole remedy is to return it subject to the terms of our return policy.

Copyright infringement

Tovenco AB respects the intellectual property of others, and we ask our users to do the same. Tovenco AB may, in appropriate circumstances and at its discretion, disable and/or terminate the accounts of users who may be repeat infringers. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide our Copyright Agent the following information: 1) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; 2) a description of the copyrighted work or other intellectual property that you claim has been infringed; 3) a description of where the material that you claim is infringing is located on the site; 4) your address, telephone number, and email address; 5) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; 6) a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

Our Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:

By mail: Copyright Agent c/o Tovenco AB Vinnersjövägen 11, 818 45 Hedesunda, Sweden.

By email: kundservice@tovenco.se

Equitable relief

You acknowledge and agree that breach of these Terms of Service will result in irreparable harm that would be difficult to measure; and, therefore, that upon any such breach or threat of such breach, Tovenco AB shall be entitled to seek injunctive and other appropriate equitable relief from any court of competent jurisdiction (without the necessity of proving actual damages or of posting a bond), in addition to whatever remedies it may have at law, under these Terms of Service, or otherwise.

Disclaimers

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THIS SITE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of liability

IN NO EVENT SHALL TOVENCO AB OR ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES OR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE SITE, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF TOVENCO AB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnity

You agree to indemnify and hold harmless Tovenco AB and its affiliates, directors, officers, employees, agents, and suppliers from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms of Service.

Governing law

These Terms of Service shall be governed by and construed in accordance with the laws of Sweden. Any dispute under these Terms of Service will be handled exclusively by the courts located in Gävle, Sweden.

Force majeure

Tovenco AB shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including, without limitation, any failure or delay caused by labor disputes, strikes, natural disasters, terrorism, or other similar causes.

General provisions

These Terms of Service are the entire agreement between you and Tovenco AB with respect to the Site and supersede all prior agreements, whether written or oral, relating to such subject matter. If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.