{"id":10910,"date":"2025-01-17T14:58:09","date_gmt":"2025-01-17T13:58:09","guid":{"rendered":"https:\/\/www.tovenco.se\/feilrapportering\/"},"modified":"2025-06-19T07:33:48","modified_gmt":"2025-06-19T05:33:48","slug":"feilrapportering","status":"publish","type":"page","link":"https:\/\/www.tovenco.se\/no\/stotte-og-tjenester\/feilrapportering\/","title":{"rendered":"Feilrapportering"},"content":{"rendered":"\n<section class=\"qt-section container-s\"><div class=\"qt-section__inner grid grid-col-1\">\n<div class=\"qt-container\">\n<h1 class=\"wp-block-heading\">Rapport om produktfeil<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00f8r du rapporterer en feil, m\u00e5 du forsikre deg om at produktet dekkes av garantien. Tovenco gir 2 \u00e5rs garanti fra leveringsdatoen fra oss. Gjelder feil i utf\u00f8relse og materialer som kan oppdages ved normal bruk i privat bruk. Garantien dekker ikke feil vedlikehold, tilkobling eller installasjon, feil for\u00e5rsaket av ytre p\u00e5virkninger (f.eks. tordenv\u00e6r) og feil i den elektriske installasjonen. Lamper er forbruksvarer og dekkes ikke av garantien.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00e6r oppmerksom p\u00e5 at et bilde av typeskiltet m\u00e5 legges ved for at feilmeldingen skal kunne behandles. Vennligst legg ved kvittering\/faktura. For at saken skal kunne behandles, m\u00e5 aksept av v\u00e5re betingelser finne sted.<\/p>\n<\/div>\n\n\n\n<div class=\"qt-container\">\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f11749-o1\" lang=\"nb-NO\" dir=\"ltr\" data-wpcf7-id=\"11749\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/no\/wp-json\/wp\/v2\/pages\/10910#wpcf7-f11749-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktskjema\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"11749\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.4.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"nb_NO\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f11749-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p class=\"is-style-heading-m\">Informasjon om forhandleren\n<\/p>\n<p><label>Forhandlere<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-reseller-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"input-reseller-name\" \/><\/span>\n<\/p>\n<p><label>Beliggenhet<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-reseller-place\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"input-reseller-place\" \/><\/span>\n<\/p>\n<p class=\"is-style-heading-m\">Produktinformasjon (p\u00e5 typeskiltet p\u00e5 innsiden av dekselet bak fettfiltrene)\n<\/p>\n<p><label>Tovencos ordrenummer<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-order-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"input-order-number\" \/><\/span>\n<\/p>\n<p><label>Artikkelnummer<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-article-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"input-article-number\" \/><\/span>\n<\/p>\n<p><label>Innkj\u00f8pt \u00e5r\/uke<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-date-of-purchase\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"input-date-of-purchase\" \/><\/span>\n<\/p>\n<p><label>Produktnavn<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-product-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"input-product-name\" \/><\/span>\n<\/p>\n<p><label>Beskrivelse av problemet<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-issue-desc\"><textarea cols=\"40\" rows=\"6\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"input-issue-desc\"><\/textarea><\/span>\n<\/p>\n<p class=\"is-style-heading-m\">Informasjon om produktinnehaveren\n<\/p>\n<p><label>For- og etternavn<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"input-name\" \/><\/span>\n<\/p>\n<p><label>Gateadresse \/ Postnummer \/ By<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"input-address\" \/><\/span>\n<\/p>\n<p><label>Telefonnummer<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"input-phone\" \/><\/span>\n<\/p>\n<p><label>E-postadresse hvor bekreftelsen vil bli sendt<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"input-email\" \/><\/span>\n<\/p>\n<p class=\"is-style-heading-m\">Typeskilt\/kvittering\n<\/p>\n<p><label>Last opp navneskilt<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"file-type-sign\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\"video\/*,image\/*\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"file-type-sign\" \/><\/span>\n<\/p>\n<p><label>Last opp kvittering\/faktura\/kvittering<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"file-receipt\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-receipt\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-309\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-309\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Jeg godtar vilk\u00e5rene nedenfor og at personopplysningene mine behandles i samsvar med v\u00e5re retningslinjer for <a href=\"\/integritetspolicy\/\" rel=\"nofollow noopener\" target=\"_blank\">personvern.<\/a><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<div class=\"acceptance\">\n\t<p class=\"has-s-font-size\">Jeg aksepterer herved at kostnaden p\u00e5 minst SEK 1070 + eventuelle reiseutgifter og reservedeler, for service i garanti- og reklamasjonstiden, vil bli belastet innehaveren\/den som gj\u00f8r krav p\u00e5 produktet:\n\t<\/p>\n\t<ul>\n\t\t<li>\n\t\t\t<p>Det er ikke mulig \u00e5 finne noen feil.\n\t\t\t<\/p>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<p>Feilen skyldes feil installasjon, feil for\u00e5rsaket av ytre p\u00e5virkninger, feil h\u00e5ndtering, uforsiktighet eller manglende vedlikehold og rengj\u00f8ring.\n\t\t\t<\/p>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<p>produktet har blitt brukt til noe annet enn det tiltenkte form\u00e5let\n\t\t\t<\/p>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<p>Produktet har tidligere blitt reparert av uautorisert personell og\/eller med andre deler enn originaldeler.\n\t\t\t<\/p>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<p>Produktet dekkes ikke under gjeldende forsikringsvilk\u00e5r.\n\t\t\t<\/p>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<p>Ikke garantert i henhold til gjeldende lovgivning.\n\t\t\t<\/p>\n\t\t<\/li>\n\t<\/ul>\n\t<p>Dette nettstedet er beskyttet av reCAPTCHA, og <a href=\"https:\/\/policies.google.com\/privacy?hl=sv\" rel=\"nofollow noopener\" target=\"_blank\">Googles retningslinjer<\/a> og <a href=\"https:\/\/policies.google.com\/terms?hl=sv\" rel=\"nofollow noopener\" target=\"_blank\">vilk\u00e5r<\/a> for personvern gjelder.\n\t<\/p>\n<\/div>\n<div class=\"submit\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send inn\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<\/div><\/section>\n\n<section class=\"qt-section container-s\"><div class=\"qt-section__inner grid grid-col-1\">\n<div class=\"qt-container\">\n<div class=\"wp-block-cover is-light\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"884\" class=\"wp-block-cover__image-background wp-image-237\" alt=\"Ljusbl\u00e5 och ljusgr\u00f6n abstrakt bakgrundsbild\" src=\"https:\/\/www.tovenco.se\/wp-content\/uploads\/2025\/01\/splash-background.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.tovenco.se\/wp-content\/uploads\/2025\/01\/splash-background.jpg 1200w, https:\/\/www.tovenco.se\/wp-content\/uploads\/2025\/01\/splash-background-300x221.jpg 300w, https:\/\/www.tovenco.se\/wp-content\/uploads\/2025\/01\/splash-background-600x442.jpg 600w, https:\/\/www.tovenco.se\/wp-content\/uploads\/2025\/01\/splash-background-768x566.jpg 768w, https:\/\/www.tovenco.se\/wp-content\/uploads\/2025\/01\/splash-background-1024x754.jpg 1024w, https:\/\/www.tovenco.se\/wp-content\/uploads\/2025\/01\/splash-background-462x340.jpg 462w, https:\/\/www.tovenco.se\/wp-content\/uploads\/2025\/01\/splash-background-592x436.jpg 592w, https:\/\/www.tovenco.se\/wp-content\/uploads\/2025\/01\/splash-background-622x458.jpg 622w, https:\/\/www.tovenco.se\/wp-content\/uploads\/2025\/01\/splash-background-386x284.jpg 386w, https:\/\/www.tovenco.se\/wp-content\/uploads\/2025\/01\/splash-background-519x382.jpg 519w, https:\/\/www.tovenco.se\/wp-content\/uploads\/2025\/01\/splash-background-676x498.jpg 676w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-left is-style-heading-l wp-block-paragraph\">Sveriges bredeste utvalg av kj\u00f8kkenhetter<\/p>\n\n\n\n<p class=\"is-style-paragraph-l has-text-secondary-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\">Bestill en kj\u00f8kkenvifte som er skreddersydd for ditt kj\u00f8kken.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.tovenco.se\/no\/shop\/\">Se v\u00e5rt utvalg<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":10922,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10910","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.tovenco.se\/no\/wp-json\/wp\/v2\/pages\/10910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tovenco.se\/no\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tovenco.se\/no\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tovenco.se\/no\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tovenco.se\/no\/wp-json\/wp\/v2\/comments?post=10910"}],"version-history":[{"count":2,"href":"https:\/\/www.tovenco.se\/no\/wp-json\/wp\/v2\/pages\/10910\/revisions"}],"predecessor-version":[{"id":10923,"href":"https:\/\/www.tovenco.se\/no\/wp-json\/wp\/v2\/pages\/10910\/revisions\/10923"}],"up":[{"embeddable":true,"href":"https:\/\/www.tovenco.se\/no\/wp-json\/wp\/v2\/pages\/10922"}],"wp:attachment":[{"href":"https:\/\/www.tovenco.se\/no\/wp-json\/wp\/v2\/media?parent=10910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}